2024/25 Christmas Holiday Support
Published on 16 December 2024
Northern Grampians Shire council staff will be taking a break over the Christmas and New Year period, however support will still be available should you need assistance.
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Customer Service Centres
Both centres (Stawell and St Arnaud) are closed from 12pm on Christmas Eve and will reopen as usual on Thursday, January 2. Should you need any urgent support during this time, for enquiries such as bin collection, community safety or road maintenance, please call (03) 5358 8700 and follow the prompts to be directed to the appropriate department.
Stawell Sports and Aquatic Centre & St Arnaud Pool
Both venues are only closed on Christmas Day. Stawell Sports and Aquatic Centre has a packed calendar of summer events available for all ages over the holidays. You can read more about it on our website here. Be sure to follow them on Facebook to keep up to date with more news and event announcements.
Stawell and St Arnaud Libraries
Both venues are closed from 12pm on Christmas Eve and will reopen as usual on Thursday, January 2. There are also great activities available at both locations over the Christmas break for those needing somewhere cool to hang out. You can read more about them on our website here. Don't forget to follow them on Facebook too, so you can keep your finger on the pulse with the latest updates for both locations.
Thrive 50+ Hubs
Both hubs (Stawell and St Arnaud) will be closed from Christmas Day and reopen as usual on Monday, January 6 in St Arnaud and Tuesday, January 7 in Stawell. They will still be open before the break for anyone who wants to stop by. St Arnaud will be open as usual on Monday, December 23 between 10am and 5pm, and Stawell on Tuesday, December 24 between 10am and 5pm.
Visitor Information Centres
All three centres (Stawell, St Arnaud and Halls Gap) are only closed on Christmas Day, however hours are subject to volunteer availability and fire danger conditions. You can read more about each centre on our website here.
Maternal Child Health
The MCH office will be closed from 12pm on Christmas Eve and reopen as usual on Monday, December 30. They will then be open as normal on Tuesday, December 31 and Thursday, January 2, however will be closed for the Public Holiday on Wednesday, January 1.
St Arnaud Early Learning Centre
The last day for children will be Friday, December 20, with the centre then closed until Thursday, January 16. Staff will be available until 12pm on Christmas Eve and return as usual from Monday, January 13 should you need assistance.
Community Care
Our dedicated team will continue to provide essential services to our community as required over the break. Please refer to the following summary for further information. Should you need urgent assistance during this period, please call the Community Care triage service on (03) 5358 0514.
Monday, December 23: Normal hours
Tuesday, December 24: 8am to 1pm
Wednesday, December 25: Closed
Thursday, December 26: Essential services only*
Friday, December 27: Essential services only*
Saturday, December 28: Closed
Sunday, December 29: Closed
Monday, December 30: Essential services only*
Tuesday, December 31: Essential services only*
Wednesday, January 1: Essential services only*
Thursday, January 2: Normal hours
Friday, January 3: Normal hours
*Essential services are those which are pre-arranged for required clients.
Community Safety
Our team will be available to the community during the break outside of the Public Holiday days in a limited-service capacity. Should you need urgent safety assistance, please call (03) 5358 8700 and follow the prompts to speak with an on-call member of the team.
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The entire team at Northern Grampians Shire Council wishes you a very Merry Christmas and safe holiday period. We have achieved some great outcomes and delivered some positive initiatives during 2024 and look forward to supporting our community in even more ways throughout 2025.