New Waste Management Contractor already showing value for money

Northern Grampians Shire Council put its waste contract out to tender recently and is pleased to announce that its new contractor, Wimmera Mallee Waste commenced on the first of July and after one month there has been a reduced number of complaints. 

“Northern Grampians Shire Council has a robust procurement process that requires value for money, and Rainbow based business, Wimmera Mallee Waste, has an enviable record with the lowest number of missed bin complaints across the region,” said Councillor Rob Haswell, Mayor of Northern Grampians Shire Council. 

Regarding waste management, most complaints received by council are because bins were not emptied.  The average number of missed bin complaints for the last financial year was 34 bins per month. In the month of July, we have had a 24% improvement in missed bins and all were resolved within 48 hours.  

“Better communication by Wimmera Mallee Waste has also been reported. We believe that ratepayers and residents across Northern Grampians Shire will continue to receive better value, better communication and a better service from Wimmera Mallee Waste,” Councillor Haswell added.