Please be advised that the Stawell Relief Centre is now open at Grampians Community Health, 22 Patrick Street, Stawell. Access is via the back entrance and follow the signs. Our team is available to help those needing a variety of support services, including medical. Please click the below link to find out more.
Find out more
Please be advised that our Customer Service offices will be closed for the festive period from 12pm on Tuesday, December 24 reopening again as usual on Thursday, January 2 from 8.30am. If you need urgent assistance during this time, please call (03) 5358 8700. For more information on other service closures and contact information, please visit the below web page.
View Holiday Closure Information
Our Online Planning and Building Portal (Greenlight) is your one-stop-shop for all requests relating to planning permits and applications.
Creating an account is quick and easy
1. Go to the Online Planning and Building Portal (Greenlight) and click 'log in'. Under 'first time user registration' click on registration.
2. Fill out your details and click save.
3. You can now use your email address and password to log into the system.
Go to the Online Planning and Building Portal (Greenlight). Select the permit type you want to apply for and choose ‘enter a new application’. After you log in, follow the instructions to complete the process.
You can also pay for your application fee online (credit card only).
You can submit all types of documents electronically through the portal when lodging an application, submission or providing additional information. This will be requested at relevant stages of the process.
To add the document to the system, simply browse the files on your computer or smartphone and attach it when required. If you have difficulty submitting your documents, please contact the Planning Services Team.
Log in to the portal. Click ‘My Applications’ in the menu.
Here you will be able to view the status of your past and current applications.
The planning register is available on the Online Planning and Building Portal (Greenlight). This register provides a list that you can search of all planning permit applications and previously issued permits.
You will only see the address, status and description of the permit – you cannot view the documents.
Applications under public notification can be viewed on the Online Planning and Building Portal (Greenlight).
Simply navigate to ‘view applications on advertising or lodge an objection' in the menu.
If an application is up for public notification, you can lodge an objection.
To do so, go to the Online Planning and Building Portal (Greenlight) and navigate to ‘view applications on advertising or lodge an objection' where you can search for the property.
Please visit ‘objecting to a planning application’ for more information.
If you have any questions regarding the Online Planning and Building Portal (Greenlight) or need help applying, please contact the Planning Services Team on 03 5358 8700 or via email planning@ngshire.vic.gov.au
You can also submit a general enquiry via the link below.
You can find general information about the planning process at planning.vic.gov.au.