Please be advised the Stawell Emergency Relief Centre is now closed following the reopening of Halls Gap to residents on December 27. Please click the below link for more information about the bushfire situation, including links to financial and mental health support services.
Find out more
Please be advised that our Customer Service offices will be closed for the festive period from 12pm on Tuesday, December 24 reopening again as usual on Thursday, January 2 from 8.30am. If you need urgent assistance during this time, please call (03) 5358 8700. For more information on other service closures and contact information, please visit the below web page.
View Holiday Closure Information
When ownership of a property changes, liability for the payment of rates and charges remains with the owner listed in council records until we receive a notice of acquisition from the vendor, solicitor or conveyancer. Failure to submit a notice within one month of a transfer may result in substantial penalties to vendors.
If you have changed, or are about to change your address, please notify council by completing the form below.
Change of address form >>
If your name has changed and now differs from the name recorded in council records, please notify us by completing the form below and supplying documentary evidence of the change.
Change of name form >>
If we are addressing your rate and valuation notices to someone who is no longer responsible for payment of them, please notify us by completing the form below.
Change of tenant/ratepayer form >>
For further information, please contact our Rates Team by phone or email as per below.
Phone: 03 5358 8710
Email: rates@ngshire.vic.gov.au