Please be advised that the Stawell Relief Centre is now open at Grampians Community Health, 22 Patrick Street, Stawell. Access is via the back entrance and follow the signs. Our team is available to help those needing a variety of support services, including medical. Please click the below link to find out more.
Find out more
Please be advised that our Customer Service offices will be closed for the festive period from 12pm on Tuesday, December 24 reopening again as usual on Thursday, January 2 from 8.30am. If you need urgent assistance during this time, please call (03) 5358 8700. For more information on other service closures and contact information, please visit the below web page.
View Holiday Closure Information
The application of general rates is based solely on the valuation of a property. Properties with greater improvements pay considerably more rates than those with little or no improvements. Council multiplies the capital improved valuation of the property by a rate in the dollar, which is set as part of its annual budget process.
General rate (includes residential and rural non-farm) = 0.004472 cents per dollar of capital improved valuation.
Commercial rate = 0.005639 cents per dollar of capital improved valuation.
Industrial rate = 0.005639 cents per dollar of capital improved valuation.
Farm rate = 0.001419 cents per dollar of capital improved valuation.
In addition to your general rates, the following charges will apply:
Municipal charge: $41
and the following garbage charges may apply:
120 litre garbage kerbside collection charge: $277 240 litre recycling kerbside collection charge: $190
Additional garbage services are $159 per service.
For more information regarding council's waste services visit our waste management page.
The farm land rate for 2024-25 is 68% lower than the uniform general rate. The criteria for application of the farm land rate includes the size of the property and the use of the land.
The 2022-23 council budget introduced a floating differential model. Council recognised that farm property valuations (as provided by Valuer General Victoria) have continued to increase by more than the other categories. The change saw the amount paid by the farm category reduced to 36.2% for the 2022-23 year. Council modelled the scenario of returning to 32.5% in one year, however this sudden movement would have adversely impacted a greater number of ratepayers in the community. Council considered the staged approach to be the most equitable way of returning the distribution of the rates bill to historical averages.
For more information about the floating rate differential watch the video
For 2024-25 the farm land rate is 0.001419 cents per dollar of capital improved valuation.
For more information view our farm land rate differential policy(PDF, 317KB).
Farm land rating application >>
Where multiple parcels of farm land are used to operate a single farming enterprise, a person may only be required to pay council's municipal charge and the Fire Services Property Levy fixed charge once, by applying for a Single Farm Enterprise exemption.
Application forms can be submitted using the online form below.
Single farm enterprise application - fire services property levy and municipal charge >>
The municipal charge recoups and covers some of council's administrative costs and is a flat fee for all properties, regardless of your property valuation. Exemption from payment of the municipal charge is available for farming properties that meet the following criteria:
However, a municipal charge must be paid on at least one of the properties that form part of the single farming enterprise, and in circumstances where the property has multiple occupied residences, may be payable more than once.
Click here to download a single farm enterprise application form.
To be eligible for an exemption from council's kerbside collection charge, you must meet one of the following criteria:
In addition to the above criteria, non-rateable properties can be exempt from the collection service with a statutory declaration from the organisation involved stating that the waste and recycle materials will be managed responsibly within its means.
For more information regarding council's waste management services or to make an application for an exemption visit our waste services page.
If you would like further information regarding your rate charges, please contact our Rates Team by phone or email as per below.
Phone: 03 5358 8710
Email: rates@ngshire.vic.gov.au
For a detailed description of your rate and valuation notice click here(PDF, 766KB).