Please note that our offices will be closed for the Australia Day Public Holiday on Monday, January 27, 2025. For urgent matters, please call (03) 5358 8700.
Council is the key contact for support for Northern Grampians Shire residents affected by the Grampians bushfire. Please click the below link for more information about accessing support, including links to relief payments and mental health services.
Find out more
Funding council services and facilities
For general information about local government rates and valuations click here >>>
Council rates are a property-based charge. Councils use property values as the basis of their rate calculation.
Rate revenue, along with the council's other income, is used to help fund a range of services and facilities provided by the council for the enjoyment and safety of the whole community. Some examples of these services are road construction and maintenance, public gardens, youth and children's services, library services, and aged care services.
For specific information, please contact the Northern Grampians Shire Council Rating Department on 03 5358 8710 or email rates@ngshire.vic.gov.au
Our most frequently asked questions concerning rates.
Ratepayers can use this form to make an application for financial hardship relief. Applicants will be able to apply to enter into a payment arrangement.
Learn how property valuations are determined and how to object to a valuation.
Information about how we calculate your rates.
Find out about options for paying your rates including registering for electronic rate notices.
How to advise council of a change in your details such as change of name, change of address, or change of tenant/ratepayer.
Information about your rates and pension rebates.
Information about the Fire Services Property Levy.