Customer Services Centres will be closed in Stawell from 11am and St Arnaud Town from 12pm, reopening as per normal hours on Friday 26 July 2024. In the event of an emergency, please ring 03 5358 8700 for assistance.
Our building and planning teams have implemented a new and simple permit application process called Greenlight. The Greenlight Online Permit Manager will allow you to submit and pay for your applications online, receive correspondence by email and monitor the status of your applications from start to finish. To access, please visit our planning or building permit pages or click on the link:
Northern Grampians Shire Greenlight Planning and Building Permits
Funding council services and facilities
For general information about local government rates and valuations click here >>>
Council rates are a property-based charge. Councils use property values as the basis of their rate calculation.
Rate revenue, along with the council's other income, is used to help fund a range of services and facilities provided by the council for the enjoyment and safety of the whole community. Some examples of these services are road construction and maintenance, public gardens, youth and children's services, library services, and aged care services.
For specific information, please contact the Northern Grampians Shire Council Rating Department on 03 5358 8710 or email rates@ngshire.vic.gov.au
Our most frequently asked questions concerning rates.
Ratepayers can use this form to make an application for financial hardship relief. Applicants will be able to apply to enter into a payment arrangement.
Learn how property valuations are determined and how to object to a valuation.
Information about how we calculate your rates.
Find out about options for paying your rates including registering for electronic rate notices.
How to advise council of a change in your details such as change of name, change of address, or change of tenant/ratepayer.
Information about your rates and pension rebates.
Information about the Fire Services Property Levy.