VicRoads

Northern Grampians Shire Council is able to provide select VicRoads services through our Stawell and St Arnaud Customer Service Centres.

Stawell Office

For appointments, please call 03 5358 8700.

All payments by cash, EFTPOS, Credit Card or cheque only.

Please note that birth extracts are no longer acceptable as identification documents, a full birth certificate from Births, Deaths and Marriages should be ordered and received before a Learner Driver Test is booked. 

In Stawell, we are able to provide the following:

• Concession Registration Renewal changes (Pension and Health Care card only)
• Renew Driver and Boat Licences 
• Number plate returns and refund applications - please bring engine/chassis numbers if possible. Cancellations can only be made by the owner and proof of ownership must be provided.
• Issue of Work Diaries - driver must sign for book
• Learner driver and boat testing - (appointment necessary)
• Sale of learner books/boat books
• Photos for Shooters Licence, after payment at the bank or BPAY 
• Duplicate trailer number plate orders - please bring engine/chassis numbers if possible
• Supply Light Trailer Packs - paperwork only - registration to be completed at a VicRoads Office
• Supply of Medical Report forms
• Sale of VicRider, as well as truck and bus handbooks
• Supply of club registration application forms only

We cannot process change of address
We cannot accept vehicle transfers
We cannot register Club Cars
We cannot accept Taxi Directorate Certificate renewals
We cannot lift defect notices (refer to St Arnaud Office - with a Victorian Roadworthy Certificate)
We cannot issue unregistered vehicle permits
We cannot book appointments for P Plate Test and Drive

St Arnaud Office

For appointments, please call 03 5358 8700.

All Payments by cash, EFTPOS, Credit Card or cheque only.

Please note that birth extracts are no longer acceptable as identification, a full birth certificate from Births, Deaths and Marriages should be ordered and received before Learner Driver Test is booked.

• Test and issue Learner Driver Permits (appointment necessary)
• Renew Driver and Boat Licences
• Test and issue Boat Licences and PWC endorsements (appointment necessary)
• Issue Work Diaries - driver must sign for the book
• Vehicle registration renewals, only if concessions are to be applied, otherwise payments can be made by phone, BPAY or at Post Office
• Pension and Health Care card adjustments
• Register new and second-hand light vehicles and motorcycles (appointment necessary) please supply Vin and Engine number when making appointment 
• Change interstate vehicle registrations over (appointment necessary)
• Issue trailer packs, and register new and second-hand light trailers (appointment necessary if not a trailer pack) please supply a VIN or chassis number when booking from VicRoads on 131 171 is essential prior to registration appointment
• Register vessels
• Issue Machinery Packs and register tractors. Please supply Vin and Engine number when making appointment
• Change of engine report and number inspection
• Issue number plate return receipts (registration cancellation) - only the owner of the vehicle can hand plates in for cancellation
• Number Plate orders
• Change of personal details forms available - post to Melbourne or take to main office
• Sell Traffic handbooks - VicRider, Truck & Bus, Road to Solo Driving (Learner)
• Vehicle Registration transfer forms available - post completed form to VicRoads, or complete process at main VicRoads office
• Proof of Age Application and photos
• Shooters Licence photos (after payment at the bank or BPAY)
• Multi-Purpose Taxi Program Membership Application forms issued - Send away to Taxi Directorate
• Victorian Taxi Directorate Application for Accreditation, to drive bus and others, available. Send away to Taxi Directorate

We cannot register vehicles over 4.5 tonnes
We cannot issue unregistered vehicle permits
We cannot lift minor defect notices without Victorian Roadworthy Certificate 
We cannot process Marine Safety Certificates for boat licences. These should be taken to a main office.
We have no access to VicRoads computer, so
We cannot process vehicle registration transfer
We cannot process club permit registrations
We cannot process driver's licence endorsements
We cannot book appointments for P Plate test and drive
We cannot take Taxi Certificate Renewals 

Visit the VicRoads website for change of personal details, replacement of driver's licence, customised plate orders, practice Learner Tests and to check out the new Learner Permit Test Online.